Citywide Mediation Services

Illustration of three human figures sitting around table

Denver Human Rights & Community Partnerships (HRCP) administers and facilitates access to mediation services to help resolve conflicts involving City and County of Denver employees, community members, neighborhood groups, zoning and development, public safety, and quality-of-life concerns.

Mediation is a voluntary and confidential process in which a neutral third-party mediator helps individuals or groups engage in productive dialogue, clarify concerns, and work toward mutually agreeable solutions.

Please note: HRCP does not mediate cases that are pending in court.

The HRCP mediation program is designed for voluntary, community-based dispute resolution outside of the court process. We do not accept cases that are currently involved in court proceedings or cases that have been ordered or referred to mediation by a court.

If your case is currently pending in court, please contact the court handling your case for information about court-ordered mediation or other available dispute-resolution services.

For general questions, contact:

CCDMediation@denvergov.org
Who May Request Mediation Services
How the Process Works
  • City agencies and departments
  • Boards and commissions
  • Registered Neighborhood Organizations (RNOs) and Homeowners Associations (HOAs)
  • Denver residents interacting with city services or experiencing community-based conflicts 
  1. A mediation request form is submitted to HRCP.
  2. HRCP reviews the request and confirms eligibility.
  3. The request is assigned to one of the city’s contracted mediation vendors.
  4. The assigned vendor contacts the involved parties to coordinate scheduling and next steps 

To Request Mediation Services

All voluntary mediation requests for community-based dispute resolution outside of the court process must be submitted through HRCP using the official request form below. Requests must not be submitted directly to mediation vendors.

Accessibility Statement

It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please reach out to HRCP Mediation Services Administrator, Jessica Jorgensen at CCDMediation@denvergov.org.

Option 1: Online Form Submission

Online Mediation Request Form

Option 2: Download the Form 

Mediation Intake Form PDF - Fillable 

This form will open in a new browser window. You can:

  • Complete your responses on the web browser, then download the saved and completed form and email to CCDMediation@denvergov.org, or
  • Download the form, fill it out manually, and mail it to:

Jessica Jorgensen, Senior Contract Administrator

Denver Human Rights & Community Partnerships (HRCP)

Webb Municipal Building

3rd Floor 201 W. Colfax Avenue, Dept. 1102

Denver, Colorado 80202

Frequently Asked Questions

What is mediation?

Mediation is a voluntary and confidential process where a neutral third-party helps people talk through a conflict and work toward a solution together.

Is mediation free?

Yes. Mediation services are provided at no cost through the Denver Human Rights & Community Partnerships (HRCP).

Can I request mediation for a court case?

No. HRCP’s mediation program does not accept cases that are currently pending in court or have been referred to mediation by a court. Our program provides voluntary, community-based mediation for disputes outside of the court process.

 

What happens after I submit a request?

Once your request is submitted:

  1. HRCP reviews the request and assigns it to a mediation provider (typically within one business day).
  2. The assigned provider will contact you to coordinate next steps.

How long does it take to hear back?

After a case is assigned, the mediation provider will typically contact you within 3 business days.

Can I contact a mediator directly?

No. All requests must go through HRCP.

If a provider is contacted directly, they will redirect the request so it can be properly reviewed and assigned by HRCP.

Will HRCP be involved during the mediation?

No. HRCP coordinates requests and assignments but does not participate in mediation sessions.

Is mediation confidential?

Yes. Mediation is confidential, and details of conversations are not shared with HRCP.

Is mediation required?

No. Providers are assigned by HRCP to ensure consistency and availability across the program.

What types of issues can mediation help with?

Mediation may be appropriate for a range of conflicts, including:

  • Neighbor disputes, such as:
    • Noise complaints
    • Barking dogs or pet-related concerns
    • Parking or property boundary issues
  • Community or neighborhood conflicts
  • Workplace or interpersonal conflicts involving City staff or partners

If you’re unsure whether your situation is a good fit, you can still submit a request. The assigned mediation provider will follow up to determine next steps.

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